Contact: crystalhaines@gmail.com First Come First Serve: All orders are processed on a first come first serve basis. Because our shop is manually operated some items may appear in stock when they are actually sold out. If you purchase an item that is sold out you will receive a full refund for that item. Payment: We accept immediate PayPal payments only. Shipping: Shipping is a flat rate of $5 per order reguardless of quantity, weight or destination! Free shipping on orders over $100! We ship via USPS with delivery confirmation (US only) within 3 business days. Yes, we ship internationally! Return Policy: All sales are final! No refunds or exchanges will be granted unless an item is grossly misrepresented. Vintage: We carry vintage and vintage inspired clothing & accessories. All items are used unless stated otherwise. We make note of any and all damage that we find, however, there may be some small blemishes that go unnoticed. Please ask any and all questions you may have before making a purchase. Thank you!